Example Filenames and Carrier Identification:
- “123456789-Agility UnitedHealthcare” → Carrier identified as “UnitedHealthcare”
- “Super duper Agility Humana” → Carrier identified as “Humana”
- “jksdj1233_Agility UHC ACA” → Carrier identified as “UHC ACA”
Important Note:
In ComTrack, the carrier name will always include “(Agility)” at the end.
So the final carrier names for the examples above would be:
- UnitedHealthcare (Agility)
- Humana (Agility)
- UHC ACA (Agility)
Hey there! In this video, Evan clarifies how to identify carriers in the Agility Portal.
When exporting reports, remember to name the file with “Agility” as the indicator for ComTrack to recognize the carrier correctly. No mind-reading abilities here!
Take note of the specific naming convention to ensure accurate carrier identification.
Action required: Rename files with Agility as the indicator for seamless carrier recognition in ComTrack.
